Compassion Benchmark
IndexesTop 50 AI Labs IndexCharacter AI

Top 50 AI Labs Index · 2026

Character AI

developingRank #39 of 50Headquarters: USASector: AI/Consumer
Composite score
30.8
out of 100
Evidence reviewedNew evidence surfaced in the last 14 days

Character AI and Google settled teen chatbot harm and suicide-related lawsuits January 2026. Settlement terms include safety feature enhancements and compensation fund.

Latest research update-7.0 delta

January 2026 Google settlement lifted ACC but exposed that pre-settlement EMP/SYS/INT scores were too generous given Garcia-case record.

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Compassion framework

8 dimensions, scored 0–5

Each dimension rolls up five subdimensions with five-level behavioral anchors. See the methodology for anchor definitions and weighting.

Awareness

Does this entity reliably detect when others are in pain or need — before they name it?

2.5
of 5.0

Empathy

Does this entity genuinely connect with the inner experience of those it serves?

2.5
of 5.0

Action

Does compassionate understanding translate into real, proportional, effective help?

2.5
of 5.0

Equity

Is care distributed fairly — especially toward those with greatest need and least power?

2.0
of 5.0

Boundaries

Is helping sustainable, ethical, and autonomy-preserving — not dependency-creating?

2.5
of 5.0

Accountability

Does this entity own its failures, correct course, and make genuine repair?

2.0
of 5.0

Systemic Thinking

Does compassion extend to root causes and structural change — not only symptom relief?

2.5
of 5.0

Integrity

Is compassion genuine, consistent, and non-performative — especially when it costs something?

2.0
of 5.0

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Full dataset

Character AI is one of 50 AI labs in the Top 50 AI Labs Index

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