Compassion Benchmark

As of 2026, Dun & Bradstreet scores 35.9/100 (Developing) on the Compassion Benchmark, ranking #218 of 448 in the Fortune 500 Index.

IndexesFortune 500 IndexDun & Bradstreet

Fortune 500 Index · 2026

Dun & Bradstreet

developingRank #218 of 448Sector: InformationFortune 500 rank: #147

Some practices are emerging but remain inconsistent, reactive, or unevenly applied.

How to read the scores

The 0–100 scale — five bands

Every entity — state, corporation, AI lab, robotics lab, or city — is scored 0–100 across 8 dimensions and 40 subdimensions. The composite score places the entity in one of five bands:

Critical0–20Foundational compassion practices are absent or documented active harm is present.
Developing20–40Some practices are emerging but remain inconsistent, reactive, or unevenly applied.
Functional40–60Core practices exist and meet a basic bar, with significant gaps remaining.
Established60–80Practices are systematic, documented, and supported by consistent evidence.
Exemplary80–100Practices are independently verified, consistent, and sustained under pressure.

The 8 dimensions

Each dimension is scored 1–5 across 5 subdimensions (40 subdimensions total), then converted to a 0–100 composite. A score of 1.0 on a subdimension represents the minimum anchor; 5.0 is exemplary conduct.

AWRAwarenessDoes this entity reliably detect when others are in pain or need — before they name it?
EMPEmpathyDoes this entity genuinely connect with the inner experience of those it serves?
ACTActionDoes compassionate understanding translate into real, proportional, effective help?
EQUEquityIs care distributed fairly — especially toward those with greatest need and least power?
BNDBoundariesIs helping sustainable, ethical, and autonomy-preserving — not dependency-creating?
ACCAccountabilityDoes this entity own its failures, correct course, and make genuine repair?
SYSSystemic ThinkingDoes compassion extend to root causes and structural change — not only symptom relief?
INTIntegrityIs compassion genuine, consistent, and non-performative — especially when it costs something?

Scores are based on public evidence — government reports, regulatory filings, independent audits, judicial findings, and verifiable third-party records. Entities never pay for inclusion, score changes, or suppression of findings. Full methodology

Composite score
35.9
out of 100

Strongest: Awareness · Weakest: Equity

Dun & Bradstreet score: 35.9 — in the Developing band (20–40). Field median: 35.9 (Developing). 4.1 points to the Functional band.median 35.935.94.1 pts to Functional

Not yet reassessed since publication — interpret with caution.

Compassion framework

8 dimensions, scored 0–5

Each dimension rolls up five subdimensions with five-level behavioral anchors. See the methodology for anchor definitions and weighting.

Dun & Bradstreet — compassion dimension profile radar12345Awareness: 2.5/5.0AWR2.5Empathy: 2.5/5.0EMP2.5Action: 2.5/5.0ACT2.5Equity: 2.0/5.0EQU2.0Boundaries: 2.5/5.0BND2.5Accountability: 2.5/5.0ACC2.5Systemic Thinking: 2.5/5.0SYS2.5Integrity: 2.5/5.0INT2.5Dun & BradstreetFortune 500 Index average

Note: radar area can visually exaggerate differences — read the per-axis values, not the area.

Source: Compassion Benchmark · CC-BY

Each axis shows a 0–5 dimension score. The polygon shape reveals where this entity concentrates strength and where it falls short across the 8 compassion dimensions.

The dashed overlay is the Fortune 500 Index average — gaps between the two polygons show above/below-average dimensions.

See dimension bars
Dun & Bradstreet — compassion dimension profileAWR Awareness: 50/100 — Does this entity reliably detect when others are in pain or need — before they name it?AWR50EMP Empathy: 50/100 — Does this entity genuinely connect with the inner experience of those it serves?EMP50ACT Action: 50/100 — Does compassionate understanding translate into real, proportional, effective help?ACT50EQU Equity: 40/100 — Is care distributed fairly — especially toward those with greatest need and least power?EQU40BND Boundaries: 50/100 — Is helping sustainable, ethical, and autonomy-preserving — not dependency-creating?BND50ACC Accountability: 50/100 — Does this entity own its failures, correct course, and make genuine repair?ACC50SYS Systemic Thinking: 50/100 — Does compassion extend to root causes and structural change — not only symptom relief?SYS50INT Integrity: 50/100 — Is compassion genuine, consistent, and non-performative — especially when it costs something?INT50
Source: Compassion Benchmark · CC-BY

Consistency is rewarded: strong, even performance across all eight dimensions earns up to +10 points; any dimension at zero (active harm) cancels the bonus.

35.9 base score+0.0 integration premium=35.9 composite

Uneven profile (std dev 0.17) — integration premium reduced to +0.0 pts.

How the composite is calculated

Base score: Average of all 8 dimension scores → converted to a 0–100 scale. 35.9 pts here.

Integration premium: Up to +10 pts for a balanced, high-floor profile. Gates:

  • Harm flag (any dimension = 0): Clear
  • Consistency multiplier (std dev = 0.17): 1.00× (1.0× if std dev ≤ 1.5; 0.75× ≤ 3.0; 0.4× ≤ 5.0; 0.1× above)
  • Weakness factor (8 dims below 4.0): 0.00× (1 − 0.2 × weak dimensions, clamped to 0)

Formula: base + 10 × consistency × weakness = 35.9 + 0.0 = 35.9

Awareness

Does this entity reliably detect when others are in pain or need — before they name it?

2.5
of 5.0
What Awareness measures · Level 3 reference

Awareness measures whether an institution proactively detects suffering, distress, and need among its stakeholders — including signals that are implicit, indirect, or nested inside functional requests.

Around a score of 3, Awareness typically looks like:

  • ·Suffering Detection: Some proactive mechanisms, inconsistent
  • ·Contextual Sensitivity: Genuine effort to adapt, some gaps remain
  • ·Blind Spot Mitigation: Process exists, has produced ≥1 finding in 3 years
  • ·Signal Amplification: Designated staff, ≥1 low-power concern influenced a decision
  • ·Anticipatory Awareness: Formal pre-launch assessment for some decisions

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Empathy

Does this entity genuinely connect with the inner experience of those it serves?

2.5
of 5.0
What Empathy measures · Level 3 reference

Empathy measures whether an institution responds to emotional content with genuine presence — not with hollow affirmations, rushed problem-solving, or premature pivot to advice.

Around a score of 3, Empathy typically looks like:

  • ·Affective Resonance: Training exists, some staff do this well but inconsistently
  • ·Perspective-Taking: ≥1 formal mechanism used, ≥1 decision modified
  • ·Non-Judgment: Required bias training, some disaggregated outcome data
  • ·Validation: Some staff validate first, mixed experience
  • ·Cultural Empathy: ≥1 genuine adaptation co-designed with community

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Action

Does compassionate understanding translate into real, proportional, effective help?

2.5
of 5.0
What Action measures · Level 3 reference

Action measures whether awareness and empathy translate into genuinely useful responses — specific, accurate, locally relevant, and proportionate to urgency.

Around a score of 3, Action typically looks like:

  • ·Responsiveness: Standards met for most cases, some escalation authority
  • ·Proportionality: Genuinely informs response in most cases
  • ·Efficacy: Outcome data reviewed annually, ≥1 program modified
  • ·Resource Mobilization: Gap analysis completed, ≥1 attempt to mobilize additional
  • ·Follow-Through: Defined protocols for some population types

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Equity

Is care distributed fairly — especially toward those with greatest need and least power?

2.0
of 5.0
What Equity measures · Level 2 reference

Equity measures whether the benefits and burdens of institutional practices fall equitably across all groups — in pay, access, service quality, and power.

Around a score of 2, Equity typically looks like:

  • ·Universality: Universal access stated, coverage not measured
  • ·Priority for Vulnerable: Priority stated, allocation does not follow need
  • ·Bias Awareness: Some disaggregation, disparities not investigated
  • ·Access Design: Some features present, no community input
  • ·Historical Harm Acknowledgment: Vague acknowledgment in mission statements only

This is a level-2 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Boundaries

Is helping sustainable, ethical, and autonomy-preserving — not dependency-creating?

2.5
of 5.0
What Boundaries measures · Level 3 reference

Boundaries measures whether an institution maintains ethical limits, protects its people from depletion, and refuses harmful practices even when they are profitable.

Around a score of 3, Boundaries typically looks like:

  • ·Self-Sustainability: Turnover tracked, ≥1 structural burnout intervention
  • ·Autonomy Preservation: ≥1 program designed to build capacity and exit
  • ·Scope Clarity: Scope communicated at intake, structured referral exists
  • ·Refusal Ethics: Refusal protocol with alternatives in most cases
  • ·Consent Orientation: Genuine explanation, withdrawal communicated clearly

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Accountability

Does this entity own its failures, correct course, and make genuine repair?

2.5
of 5.0
What Accountability measures · Level 3 reference

Accountability measures whether an institution acknowledges harm honestly, accepts corrections, maintains honesty under pressure, and provides calibrated transparency about its own nature and limitations.

Around a score of 3, Accountability typically looks like:

  • ·Harm Acknowledgment: ≥1 case acknowledged before legal obligation
  • ·Correction Willingness: ≥1 significant course correction based on harm evidence
  • ·Transparency: ≥1 report disclosing unflattering finding
  • ·Systemic Learning: Formal systemic review process, ≥2 documented systemic changes
  • ·Reparative Action: ≥1 case of reparative action considered meaningful by those harmed

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Systemic Thinking

Does compassion extend to root causes and structural change — not only symptom relief?

2.5
of 5.0
What Systemic Thinking measures · Level 3 reference

Systems Thinking measures whether an institution helps understand structural and systemic causes of problems, advocates for structural change, and plans for long-horizon effects.

Around a score of 3, Systemic Thinking typically looks like:

  • ·Root Cause Orientation: Some resources to root cause, ≥1 upstream intervention
  • ·Long-Term Impact: 5+ year planning with specific long-term goals, some tracking
  • ·Interconnection Awareness: ≥1 case of identifying and responding to unintended consequence
  • ·Structural Critique: ≥1 public position taken that carries institutional risk
  • ·Coalitional Compassion: Active coalition member with documented contributions

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

Integrity

Is compassion genuine, consistent, and non-performative — especially when it costs something?

2.5
of 5.0
What Integrity measures · Level 3 reference

Integrity measures whether an institution behaves consistently regardless of who is watching, whether its values-behavior gap is acknowledged, and whether it prioritizes genuine interests over appearances.

Around a score of 3, Integrity typically looks like:

  • ·Consistency Under Pressure: ≥1 case of bearing real cost to maintain commitment
  • ·Non-Performance: Some practices maintained regardless of visibility
  • ·Internal Consistency: Meaningful effort to apply same values to staff
  • ·Values Alignment: Values explicitly considered in some major decisions
  • ·Resilience of Care: Core practices in policy, ≥1 leadership transition without degradation

This is a level-3 reference ladder, not a claim about Dun & Bradstreet’s subdimension scores (per-subdimension scoring is Wave 3 data).

How it compares to the field, dimension by dimension

Each bar shows Dun & Bradstreet’s score above or below the index average for that dimension. Zero baseline = field average.

Awareness-0.11Empathy-0.12Action-0.15Equity-0.21Boundaries-0.14Accountability-0.06Systemic Thinking-0.14Integrity-0.06Deviation vs field average · Source: Compassion Benchmark · CC-BY
How the Fortune 500 Index is distributed

Distribution of all 448 entities across five bands. Dun & Bradstreet is in the Developing band.

5312%21648%11726%5512%you are hereCritical 0–20Developing 20–40Functional 40–60Established 60–80Exemplary 80–100
Fortune 500 Index 2026 · Source: Compassion Benchmark · CC-BY

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Frequently asked questions

What is Dun &amp; Bradstreet's compassion score?
As of 2026, Dun &amp; Bradstreet scores 35.9/100 (Developing) on the Compassion Benchmark, ranking #218 of 448 in the Fortune 500 Index.
How is Dun &amp; Bradstreet's compassion score calculated?
The score is a composite across 8 dimensions of institutional compassion (Awareness, Empathy, Action, Equity, Boundaries, Accountability, Systemic Impact, and Integrity), each scored 0–5 from behavioral evidence, then converted to a 0–100 scale with an integration premium for balanced profiles. See the full methodology at compassionbenchmark.com/methodology.
What is Dun &amp; Bradstreet's strongest compassion dimension?
Dun &amp; Bradstreet's strongest dimension is Awareness (2.5/5.0). Its weakest dimension is Equity (2.0/5.0).
Can Dun &amp; Bradstreet pay to change its Compassion Benchmark score?
No. The Compassion Benchmark is independent — entities never pay for inclusion, score changes, or the suppression of findings. Dun &amp; Bradstreet's score is derived from public evidence and is only revised when new evidence is found.