Johnson & Johnson

Around a score of 2, Awareness typically looks like:

• ·Suffering Detection: Reactive detection, no structured pathways
• ·Contextual Sensitivity: Some accommodation only on request
• ·Blind Spot Mitigation: Blind spot acknowledgment in principle only
• ·Signal Amplification: Alternative channels rarely used effectively
• ·Anticipatory Awareness: Harm consideration informal, no structure

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Empathy typically looks like:

• ·Affective Resonance: Occasional acknowledgment, no structural expectation
• ·Perspective-Taking: Perspective-taking acknowledged, no structural process
• ·Non-Judgment: Non-judgment stated but not measured
• ·Validation: "We take all concerns seriously" with no process
• ·Cultural Empathy: Cultural competency training not required

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Action typically looks like:

• ·Responsiveness: Standards exist but not consistently met
• ·Proportionality: Needs assessment on paper, resources drive response
• ·Efficacy: Some outcome data collected but not reviewed
• ·Resource Mobilization: Gaps acknowledged, no effort to close them
• ·Follow-Through: Follow-up in some cases, not systematic

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Equity typically looks like:

• ·Universality: Universal access stated, coverage not measured
• ·Priority for Vulnerable: Priority stated, allocation does not follow need
• ·Bias Awareness: Some disaggregation, disparities not investigated
• ·Access Design: Some features present, no community input
• ·Historical Harm Acknowledgment: Vague acknowledgment in mission statements only

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 3, Boundaries typically looks like:

• ·Self-Sustainability: Turnover tracked, ≥1 structural burnout intervention
• ·Autonomy Preservation: ≥1 program designed to build capacity and exit
• ·Scope Clarity: Scope communicated at intake, structured referral exists
• ·Refusal Ethics: Refusal protocol with alternatives in most cases
• ·Consent Orientation: Genuine explanation, withdrawal communicated clearly

This is a level-3 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Accountability typically looks like:

• ·Harm Acknowledgment: Acknowledged only after external establishment
• ·Correction Willingness: Correction eventually, under pressure, minimal
• ·Transparency: Some data shared, failures when legally required
• ·Systemic Learning: Some post-incident review, rarely translates to systemic change
• ·Reparative Action: Gestures toward repair in high-visibility cases only

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Systemic Thinking typically looks like:

• ·Root Cause Orientation: Root causes acknowledged, no resources allocated
• ·Long-Term Impact: 3–5 year plan, primarily aspirational
• ·Interconnection Awareness: Adjacent systems identified, no systematic tracking
• ·Structural Critique: Structural critique in communications, disconnected from action
• ·Coalitional Compassion: Some coalition participation, primarily extractive

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).

Around a score of 2, Integrity typically looks like:

• ·Consistency Under Pressure: Pressure occasionally causes unacknowledged compromises
• ·Non-Performance: Some genuine practice, primarily reputation-motivated
• ·Internal Consistency: Gap acknowledged but not addressed
• ·Values Alignment: Values consulted for communications, not consistently applied
• ·Resilience of Care: Some practices in policy, most depend on current leadership

This is a level-2 reference ladder, not a claim about Johnson & Johnson’s subdimension scores (per-subdimension scoring is Wave 3 data).