Compassion Benchmark

As of 2026-07-15, Pier 1 Imports scores 14.1/100 (Critical) on the Compassion Benchmark, ranking #425 of 448 in the Fortune 500 Index.

IndexesFortune 500 IndexPier 1 Imports

Fortune 500 Index · 2026

Pier 1 Imports

criticalRank #425 of 448Sector: RetailFortune 500 rank: #431

Rank 25 of 28 in Retail · Bottom 14% of cohort

Foundational compassion practices are absent or documented active harm is present.

How to read the scores

The 0–100 scale — five bands

Every entity — state, corporation, AI lab, robotics lab, or city — is scored 0–100 across 8 dimensions and 40 subdimensions. The composite score places the entity in one of five bands:

Critical0–20Foundational compassion practices are absent or documented active harm is present.
Developing20–40Some practices are emerging but remain inconsistent, reactive, or unevenly applied.
Functional40–60Core practices exist and meet a basic bar, with significant gaps remaining.
Established60–80Practices are systematic, documented, and supported by consistent evidence.
Exemplary80–100Practices are independently verified, consistent, and sustained under pressure.

The 8 dimensions

Each dimension is scored 1–5 across 5 subdimensions (40 subdimensions total), then converted to a 0–100 composite. A score of 1.0 on a subdimension represents the minimum anchor; 5.0 is exemplary conduct.

AWRAwarenessDoes this entity reliably detect when others are in pain or need — before they name it?
EMPEmpathyDoes this entity genuinely connect with the inner experience of those it serves?
ACTActionDoes compassionate understanding translate into real, proportional, effective help?
EQUEquityIs care distributed fairly — especially toward those with greatest need and least power?
BNDBoundariesIs helping sustainable, ethical, and autonomy-preserving — not dependency-creating?
ACCAccountabilityDoes this entity own its failures, correct course, and make genuine repair?
SYSSystemic ThinkingDoes compassion extend to root causes and structural change — not only symptom relief?
INTIntegrityIs compassion genuine, consistent, and non-performative — especially when it costs something?

Scores are based on public evidence — government reports, regulatory filings, independent audits, judicial findings, and verifiable third-party records. Entities never pay for inclusion, score changes, or suppression of findings. Full methodology

Composite score
14.1
out of 100

Strongest: Empathy · Weakest: Awareness

Pier 1 Imports score: 14.1 — in the Critical band (0–20). Field median: 35.9 (Developing). 5.9 points to the Developing band.median 35.914.15.9 pts to Developing
Retail cohort distribution
14.10100

Not yet reassessed since publication — interpret with caution.

Evidence reviewedNo material change in the last 14 days

Compassion framework

8 dimensions, scored 0–5

Each dimension rolls up five subdimensions with five-level behavioral anchors. See the methodology for anchor definitions and weighting.

Pier 1 Imports — compassion dimension profile radar12345Awareness: 1.5/5.0AWR1.5Empathy: 2.0/5.0EMP2.0Action: 1.5/5.0ACT1.5Equity: 1.5/5.0EQU1.5Boundaries: 1.5/5.0BND1.5Accountability: 1.5/5.0ACC1.5Systemic Thinking: 1.5/5.0SYS1.5Integrity: 1.5/5.0INT1.5Pier 1 ImportsFortune 500 Index average

Note: radar area can visually exaggerate differences — read the per-axis values, not the area.

Source: Compassion Benchmark · CC-BY

Each axis shows a 0–5 dimension score. The polygon shape reveals where this entity concentrates strength and where it falls short across the 8 compassion dimensions.

The dashed overlay is the Fortune 500 Index average — gaps between the two polygons show above/below-average dimensions.

See dimension bars
Pier 1 Imports — compassion dimension profileAWR Awareness: 30/100 — Does this entity reliably detect when others are in pain or need — before they name it?AWR30EMP Empathy: 40/100 — Does this entity genuinely connect with the inner experience of those it serves?EMP40ACT Action: 30/100 — Does compassionate understanding translate into real, proportional, effective help?ACT30EQU Equity: 30/100 — Is care distributed fairly — especially toward those with greatest need and least power?EQU30BND Boundaries: 30/100 — Is helping sustainable, ethical, and autonomy-preserving — not dependency-creating?BND30ACC Accountability: 30/100 — Does this entity own its failures, correct course, and make genuine repair?ACC30SYS Systemic Thinking: 30/100 — Does compassion extend to root causes and structural change — not only symptom relief?SYS30INT Integrity: 30/100 — Is compassion genuine, consistent, and non-performative — especially when it costs something?INT30
Source: Compassion Benchmark · CC-BY

Consistency is rewarded: strong, even performance across all eight dimensions earns up to +10 points; any dimension at zero (active harm) cancels the bonus.

14.1 base score+0.0 integration premium=14.1 composite

Uneven profile (std dev 0.17) — integration premium reduced to +0.0 pts.

How the composite is calculated

Base score: Average of all 8 dimension scores → converted to a 0–100 scale. 14.1 pts here.

Integration premium: Up to +10 pts for a balanced, high-floor profile. Gates:

  • Harm flag (any dimension = 0): Clear
  • Consistency multiplier (std dev = 0.17): 1.00× (1.0× if std dev ≤ 1.5; 0.75× ≤ 3.0; 0.4× ≤ 5.0; 0.1× above)
  • Weakness factor (8 dims below 4.0): 0.00× (1 − 0.2 × weak dimensions, clamped to 0)

Formula: base + 10 × consistency × weakness = 14.1 + 0.0 = 14.1

Awareness

Does this entity reliably detect when others are in pain or need — before they name it?

1.5
of 5.0
What Awareness measures · Level 2 reference

Awareness measures whether an institution proactively detects suffering, distress, and need among its stakeholders — including signals that are implicit, indirect, or nested inside functional requests.

Around a score of 2, Awareness typically looks like:

  • ·Suffering Detection: Reactive detection, no structured pathways
  • ·Contextual Sensitivity: Some accommodation only on request
  • ·Blind Spot Mitigation: Blind spot acknowledgment in principle only
  • ·Signal Amplification: Alternative channels rarely used effectively
  • ·Anticipatory Awareness: Harm consideration informal, no structure

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Empathy

Does this entity genuinely connect with the inner experience of those it serves?

2.0
of 5.0
What Empathy measures · Level 2 reference

Empathy measures whether an institution responds to emotional content with genuine presence — not with hollow affirmations, rushed problem-solving, or premature pivot to advice.

Around a score of 2, Empathy typically looks like:

  • ·Affective Resonance: Occasional acknowledgment, no structural expectation
  • ·Perspective-Taking: Perspective-taking acknowledged, no structural process
  • ·Non-Judgment: Non-judgment stated but not measured
  • ·Validation: "We take all concerns seriously" with no process
  • ·Cultural Empathy: Cultural competency training not required

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Action

Does compassionate understanding translate into real, proportional, effective help?

1.5
of 5.0
What Action measures · Level 2 reference

Action measures whether awareness and empathy translate into genuinely useful responses — specific, accurate, locally relevant, and proportionate to urgency.

Around a score of 2, Action typically looks like:

  • ·Responsiveness: Standards exist but not consistently met
  • ·Proportionality: Needs assessment on paper, resources drive response
  • ·Efficacy: Some outcome data collected but not reviewed
  • ·Resource Mobilization: Gaps acknowledged, no effort to close them
  • ·Follow-Through: Follow-up in some cases, not systematic

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Equity

Is care distributed fairly — especially toward those with greatest need and least power?

1.5
of 5.0
What Equity measures · Level 2 reference

Equity measures whether the benefits and burdens of institutional practices fall equitably across all groups — in pay, access, service quality, and power.

Around a score of 2, Equity typically looks like:

  • ·Universality: Universal access stated, coverage not measured
  • ·Priority for Vulnerable: Priority stated, allocation does not follow need
  • ·Bias Awareness: Some disaggregation, disparities not investigated
  • ·Access Design: Some features present, no community input
  • ·Historical Harm Acknowledgment: Vague acknowledgment in mission statements only

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Boundaries

Is helping sustainable, ethical, and autonomy-preserving — not dependency-creating?

1.5
of 5.0
What Boundaries measures · Level 2 reference

Boundaries measures whether an institution maintains ethical limits, protects its people from depletion, and refuses harmful practices even when they are profitable.

Around a score of 2, Boundaries typically looks like:

  • ·Self-Sustainability: Wellbeing resources exist but use not monitored
  • ·Autonomy Preservation: Autonomy-building stated, not measured
  • ·Scope Clarity: Limitations acknowledged when raised, not proactive
  • ·Refusal Ethics: Refusals generally respectful, no structured alternatives
  • ·Consent Orientation: Forms designed to protect institution, not inform

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Accountability

Does this entity own its failures, correct course, and make genuine repair?

1.5
of 5.0
What Accountability measures · Level 2 reference

Accountability measures whether an institution acknowledges harm honestly, accepts corrections, maintains honesty under pressure, and provides calibrated transparency about its own nature and limitations.

Around a score of 2, Accountability typically looks like:

  • ·Harm Acknowledgment: Acknowledged only after external establishment
  • ·Correction Willingness: Correction eventually, under pressure, minimal
  • ·Transparency: Some data shared, failures when legally required
  • ·Systemic Learning: Some post-incident review, rarely translates to systemic change
  • ·Reparative Action: Gestures toward repair in high-visibility cases only

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Systemic Thinking

Does compassion extend to root causes and structural change — not only symptom relief?

1.5
of 5.0
What Systemic Thinking measures · Level 2 reference

Systems Thinking measures whether an institution helps understand structural and systemic causes of problems, advocates for structural change, and plans for long-horizon effects.

Around a score of 2, Systemic Thinking typically looks like:

  • ·Root Cause Orientation: Root causes acknowledged, no resources allocated
  • ·Long-Term Impact: 3–5 year plan, primarily aspirational
  • ·Interconnection Awareness: Adjacent systems identified, no systematic tracking
  • ·Structural Critique: Structural critique in communications, disconnected from action
  • ·Coalitional Compassion: Some coalition participation, primarily extractive

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

Integrity

Is compassion genuine, consistent, and non-performative — especially when it costs something?

1.5
of 5.0
What Integrity measures · Level 2 reference

Integrity measures whether an institution behaves consistently regardless of who is watching, whether its values-behavior gap is acknowledged, and whether it prioritizes genuine interests over appearances.

Around a score of 2, Integrity typically looks like:

  • ·Consistency Under Pressure: Pressure occasionally causes unacknowledged compromises
  • ·Non-Performance: Some genuine practice, primarily reputation-motivated
  • ·Internal Consistency: Gap acknowledged but not addressed
  • ·Values Alignment: Values consulted for communications, not consistently applied
  • ·Resilience of Care: Some practices in policy, most depend on current leadership

This is a level-2 reference ladder, not a claim about Pier 1 Imports’s subdimension scores (per-subdimension scoring is Wave 3 data).

How it compares to the field, dimension by dimension

Each bar shows Pier 1 Imports’s score above or below the index average for that dimension. Zero baseline = field average.

Awareness-1.11Empathy-0.62Action-1.15Equity-0.71Boundaries-1.14Accountability-1.06Systemic Thinking-1.14Integrity-1.06Deviation vs field average · Source: Compassion Benchmark · CC-BY
How the Fortune 500 Index is distributed

Distribution of all 448 entities across five bands. Pier 1 Imports is in the Critical band.

5312%21648%11726%5512%you are hereCritical 0–20Developing 20–40Functional 40–60Established 60–80Exemplary 80–100
Fortune 500 Index 2026 · Source: Compassion Benchmark · CC-BY

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Frequently asked questions

What is Pier 1 Imports's compassion score?
As of 2026-07-15, Pier 1 Imports scores 14.1/100 (Critical) on the Compassion Benchmark, ranking #425 of 448 in the Fortune 500 Index.
How is Pier 1 Imports's compassion score calculated?
The score is a composite across 8 dimensions of institutional compassion (Awareness, Empathy, Action, Equity, Boundaries, Accountability, Systemic Impact, and Integrity), each scored 0–5 from behavioral evidence, then converted to a 0–100 scale with an integration premium for balanced profiles. See the full methodology at compassionbenchmark.com/methodology.
What is Pier 1 Imports's strongest compassion dimension?
Pier 1 Imports's strongest dimension is Empathy (2.0/5.0). Its weakest dimension is Awareness (1.5/5.0).
Can Pier 1 Imports pay to change its Compassion Benchmark score?
No. The Compassion Benchmark is independent — entities never pay for inclusion, score changes, or the suppression of findings. Pier 1 Imports's score is derived from public evidence and is only revised when new evidence is found.